Privacy Policy

Last Updated: October 17, 2026

KROW is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website or purchase our products.

Information We Collect

We may collect personal information that you voluntarily provide to us when you make a purchase, create an account, or contact us. This may include your name, email address, phone number, shipping and billing address, and payment information.

When you use our website, KROW and its service providers process technical information such as your IP address, browser and device details, pages requested, and interactions needed to operate the store. If you allow analytics cookies, Burst Statistics measures visits and shopping activity using a first-party visitor identifier. If you allow marketing cookies, Meta for WooCommerce may measure page and shopping interactions for advertising.

How We Use Your Information

Your information is used to operate and maintain our business. This includes processing transactions, fulfilling orders, providing customer support, and communicating with you regarding your purchases or inquiries.

We may also use your information to improve our website, personalize your experience, and send marketing communications where permitted by law. You can opt out of marketing communications at any time.

Payment Processing

All payments are processed through secure third party payment providers. KROW does not store or have direct access to your full payment details, such as credit card numbers. Payment providers are responsible for handling your information in accordance with their own privacy policies and security standards.

Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third parties only when necessary to operate our business, such as payment processors, shipping carriers, website hosting providers, and analytics services.

Burst Statistics stores analytics on our WordPress site. Meta for WooCommerce receives browser events when marketing cookies are allowed. Our payment provider receives information needed to process payments. We do not send full payment card numbers to analytics or advertising providers.

We may also disclose your information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure the safety of our customers.

Cookies and Tracking Technologies

Essential cookies support security, the cart, checkout, and customer accounts. Optional analytics cookies help us understand visits and shopping activity. Optional marketing cookies support advertising measurement. You can accept, reject, or choose optional categories in the cookie banner, and change or withdraw your choice later through the Manage consent button on the website. Rejecting optional cookies does not prevent shopping or checkout. Newsletter email consent is separate from cookie consent.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Despite these efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. When your information is no longer required, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. You may also withdraw consent to the use of your data, subject to legal or contractual restrictions.

You can change or withdraw optional cookie consent through the Manage consent button on the website. To request access, correction, or deletion of personal information, use the contact information below. You can unsubscribe from marketing emails through the link in those emails; changing cookie settings does not change email subscription status.

Third Party Links

Our website may contain links to third party websites. KROW is not responsible for the privacy practices or content of those websites. We encourage you to review their policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us at:

Email: support@krowtm.com